- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Fort Walton Beach, FL
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Perfect service all around! We had reoccurring issues with our Volvo's radiator the past year and the Volvo dealer could not figure it out. Took it to Danny and team and they quickly identified the problem and gave a fair quote. The work was excellent and the customer service was exceptional throughout the entire process. If you are in the need of auto repairs, stop looking and call Dawn at Fort Walton Radiator Auto Air and Repair. You won't regret it--they are true pros.~ Matt Smith, 07/15/2021
Fort Walton Beach, FL
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FWB Radiator solved a difficult Air Conditioning update problem on my classic 88 Vette. Danny and the professionals at FWB Radiator dedicated their time and expertise to making sure the job got done right. Outstanding results at a very fair price. I will definitely be back! 5 Stars.~ Ken Rodriguez, 11/10/2020